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			<title>Why EV charging needs a customer-first mindset</title>
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			<title>Why loyalty programmes fail without emotional connection</title>
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			<title>What Subway’s loyalty revamp teaches brands about value</title>
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			<title>Why customer-led growth should never be optional</title>
			<pubDate><![CDATA[Mon, 26 Jan 2026 18:24:43 +0000]]></pubDate>
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			<title>Aesop Acquisition: L&#8217;Oréal&#8217;s Next Chapter Unveiled, Paving the Path Beyond the Fable</title>
			<pubDate><![CDATA[Wed, 03 Jul 2024 08:46:20 +0000]]></pubDate>
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			<title>What the Hollywood strikes reveal about streaming economics</title>
			<pubDate><![CDATA[Mon, 26 Jan 2026 18:19:40 +0000]]></pubDate>
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			<title>What Spotify’s layoffs reveal about sustainable growth</title>
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			<title>Growing high-margin revenues quickly</title>
			<pubDate><![CDATA[Tue, 28 Nov 2023 16:30:49 +0000]]></pubDate>
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			<title>How AI is reshaping consulting delivery and value</title>
			<pubDate><![CDATA[Mon, 26 Jan 2026 18:16:04 +0000]]></pubDate>
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			<pubDate><![CDATA[Wed, 15 Oct 2025 11:36:48 +0000]]></pubDate>
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			<title>Interning at Manifesto</title>
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			<title>What Glastonbury gets right about loyalty and experience</title>
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			<title>UX Derby: Google and Bing go head-to-head</title>
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			<title>Monetising fandom</title>
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			<title>Why customer-centricity fails (and what actually fixes it)</title>
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			<title>Optimising Pricing and Packaging to Drive Skillshare&#8217;s Long-Term Growth</title>
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			<title>You don’t have a data problem. You have a decision problem.</title>
			<pubDate><![CDATA[Mon, 26 Jan 2026 17:54:32 +0000]]></pubDate>
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			<title>UX Derby: Mobile OS</title>
			<pubDate><![CDATA[Mon, 21 Aug 2023 11:20:10 +0000]]></pubDate>
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			<title>Driving incremental value for Which?&#8217;s audiences</title>
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			<title>Setting the strategy to build long term consumer relationships</title>
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			<title>Developing a membership proposition to drive engagement</title>
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			<title>AI in Financial Services: Unleashing its Power to Drive Enhanced Customer Experiences</title>
			<pubDate><![CDATA[Mon, 24 Jul 2023 08:26:27 +0000]]></pubDate>
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			<title>Embracing Generative AI: Navigating the Publishing Industry&#8217;s Dance with Uncertainty and Hesitation</title>
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